Don’t get scammed! Perodua urges customers to only deal with authorised dealers

With the Perodua Ativa getting off to a strong start in demand since launch, some bad players have taken the opportunity to make a quick buck. Perodua has discovered at least two of such scams since the launch of the new compact SUV, and has released an announcement urging its customers to only deal with its authorised sales advisors.

“We have discovered at least two fraudulent rebate offers online for the newly-launched Perodua Ativa, which is not our practice,” Perodua President and CEO Dato’ Zainal Abidin Ahmad said, adding that the promotions did not originate from Perodua or any of its outlets nationwide.

According to Dato’ Zainal, these scammers have posed as Perodua sales advisors before and lured potential victims into placing their new car purchase deposits into personal bank accounts.

As a safeguard to their customers and the general public, the company came up with a list of don’ts when you’re buying a car, to prevent your hard-earned money from falling into the wrong hands.

Firstly, don’t react immediately to offers, whether online or in print, without confirming its details with authorised sales or service advisor, or
our the company’s official online platforms. For Perodua, this includes their official website linked here, as well as their Facebook and Instagram pages.

Also, make sure to never give away your personal details such as bank account numbers, home address, and IC number without making sure the person you are speaking with is an authorised sales advisor or Perodua personnel. A full up-to-date list of Perodua authorised sales and service outlets can be found on the company’s website, alongside their contact details.

Most importantly, never make any form of payments, including deposits and booking fees, into personal bank accounts – no matter what the sales advisor tries to tell you. All payments must be made to company accounts only.

If you ever do encounter any of the above, or are just unsure, contact Perodua’s Customer Experience Centre at 1-800-88-6600 during office hours, or send them an enquiry via the contact form on their official website, linked here.

The Perodua Ativa was launched here just a little more than a week ago, and have already received over 8,000 bookings for the compact SUV to date. Be sure to check out our walk around video if you want a closer look at the Ativa, and also our detailed look at the ASA 3.0 system on board the new compact SUV to see what’s new.

Still wondering which variant is best for you? We also made a detailed variant comparison to hopefully help you choose one!


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