Following the commencement of the Conditional Movement Control Order (CMCO), Bermaz Motor, the franchise owner of Mazda vehicles in Malaysia, have announced the resumption of operation at selected service centres throughout the country starting from 12 May.
In an effort to encourage social distancing measures, Bermaz Motor is also introducing the Mazda Contactless Service to minimise human contact.
Customers within 10 km radius of a Mazda service centre can opt for the Collect and Deliver Service, where a Mazda service consultant will pick-up your vehicle to be brought in for service. Once completed, the vehicles will be disinfected and delivered back to your home or designated location.
Otherwise, the Mazda Mobile Service Unit is also available to perform regular maintenance work right at your doorstep. The mobile service unit is available in Klang Valley and Penang.
Both services offered through Mazda Contactless Service, as well as regular maintenance work at Mazda service centres are currently only available via appointment only. Customers can book an appointment using the Mazda Connect Customer Portal, available here. The list of selected service centres currently in operation can also be found on Mazda’s website here.
Bermaz Motor assures that all operations will be strictly adhering to the new Standard Operating Procedures as set out by the Ministry of Health.
As announced earlier, Bermaz Motor will be extending the validity of warranties and free service package for customers affected by the MCO. Customers can check the eligibility and warranty status of their vehicles by visiting the Mazda Connect Customer Portal.