Bermaz Motor, the sole distributor of Mazda vehicles in Malaysia, has announced that it will continue to honour the extended Movement Control Order (MCO), scheduled to be lifted on the 12th of May. As such, the company will be extending the validity of warranty and Free Service Maintenance package for the vehicles affected by the MCO.
Customers will be able to check the eligibility and warranty status of their vehicles by visiting the Mazda Connect Customer Portal here.
With the MCO still in effect, Mazda service centres will remain closed until further notice. Bermaz Auto Executive Chairman Dato’ Sri Ben Yeoh said in a statement, “At Bermaz, we will remain vigilant in complying with the guidelines set by Ministry of Health (MOH) to maintain the health and safety of our employees, customers and the nation at large.”
While the service centres will remain closed, several selected Mazda Body and Paint Centres will return to operation in stages. Mazda says that strict health and safety measures have been put in place to look after the wellbeing of its customers and staff.
These measures include temperature screening, physical social distancing, usage of surgical masks and gloves, as well as disinfection of all vehicles entering and exiting the working areas.
If you encounter any emergency or urgent matters with your Mazda vehicle, the Mazda 24-hour Roadside Assistance hotline is reachable at 1800-18-8011. Mazda has also helpfully provided an information page on its efforts to combat the COVID-19 pandemic, available here.