Proton has officially opened a new regional parts centre in Kota Kinabalu, Sabah. This expansion follows the establishment of a similar facility in Sarawak last year. The new centre is expected to reduce spare parts delivery time by 30% due to increased capacity at Proton’s main parts centre in West Malaysia and direct overseas procurement. Sabah, being Proton’s third largest market, will benefit significantly from this enhanced parts distribution network.
The facility boasts a significantly increased floor space, allowing for the simultaneous handling of up to 6 parts containers. This expanded capacity enables the Regional Parts Centre (RPC) to store a three-month supply of parts, potentially reducing delivery times to dealerships and customers.
Proton Edar Vice President of Sales and After Sales, Edmund Lim stated, “With growing customer demand over the past few years, Proton’s previous warehouse facilities in Sabah were overflowing with parts and running inefficiently due to a lack of space. The opening of this new facility in Kota Kinabalu will complement its counterpart in Kuching and both will function collectively as parts distribution centres for after sales parts and components for East Malaysia. This overall improvement in storage has created a buffer for demand surges and fluctuations, enabling us to increase parts throughput and as of today, we are rapidly addressing the backlog of orders from our dealers and customers in this market.”
Proton has increased the parts handling capacity of its RPCs in East Malaysia. The RPCs can now accommodate up to 28 containers of parts per month, an increase from the previous limit of 24. This expanded capacity will enable Proton to maintain a three-month stock of parts in Sabah, thereby improving order fulfillment efficiency and reducing potential delays.
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Proton Parts Centre Sdn Bhd (PPCSB) has significantly improved its operational efficiency through the implementation of a new warehouse management system across all its facilities. This upgrade has resulted in a substantial increase in daily delivery capacity at the new RPC, rising from 180 to 300 lines in July alone. The company anticipates further growth, aiming for a maximum capacity of 400 lines by September. The expanded warehouse space has enabled an increase in storage capacity from 5,000 to 8,500 bins, supporting a projected 1.5 times growth in stock value to RM9 million by the end of the year.
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