Edaran Tan Chong Motor (ETCM), together with Tan Chong Ekspres Auto Servis (TCEAS), today announced a special Nissan Flood Relief Assistance program to its customers impacted by the recent flash floods.
This program offers a 20% discount on parts and labour charges that will help alleviate the financial burden for Nissan owners whose vehicles are affected. Nissan Genuine Parts are used and come with a six-month or 10,000 km-mileage warranty, whichever comes first.
Given that the interior of flood-damaged vehicles also require restoration, a special upholstery restoration package is available, with sedan vehicles priced at RM1,655 nett while the package for MPV, SUV, pick-ups and vans is at RM1,988 nett.
Additionally, with the tight financial situation affecting victims, owners can opt for the Easy Payment Plan (EPP) up to 12 months on the total bill. Earlier today, the Prime Minister has announced repayment assistance (moratorium) on existing loans such as home, credit and auto.
TCEAS is also highlighting that extended services such as free towing (terms and conditions apply), door-to-door towing for vehicles that are badly affected and ‘Collect & Deliver’ service for usual maintenance service over the weekends are now available.
ETCM (the sales and distributorship arm) and TCEAS (the aftersales arm) would like to reassure its customers’ peace of mind is of utmost importance to the company, and deeply saddened by the loss suffered by those affected by the flood. Both ETCM and TCEAS would also like to affirm that they are committed to ensuring our customers’ safety and satisfaction are of the highest level and are working together to promptly address this unforeseen situation.
For more information on Nissan Malaysia’s flood relief assistance, please call Nissan Customer Care Centre Hotline at 1800-88-3838.
Since the start of the week, many automotive distributors have also introduced their own flood relief assistance programmes to help ease the burden of their customers who have been affected. You can find them in the list below: