Proton introduces flood relief assistance programme for affected customers

In light of the devastating floods that hit many parts of the country over the weekend, Proton has now announced a special flood relief assistance programme for its customers whose vehicles have been affected or damaged by the floods.

The national carmaker is offering a 20% reduction on selected parts and labour charges for all of its customers who have been affected by the flood. Additionally, towing charges of up to RM200, as well as cleaning charges for the exterior and engine bay of up to RM100 will also be borne by the company.

To be eligible, customers will need to lodge an official report regarding the flood damages with the police.

Proton Edar CEO, Roslan Abdullah said, “The floods have affected thousands and especially hit hard in Selangor and Shah Alam where Proton is headquartered. Many of our customers have seen their homes and businesses damaged by floodwaters, and this extends to their cars as well.

“Therefore, Proton would like to offer customers a helping hand to get them back on the road and to show them they are our main priority. Proton will work hard to ensure it can repair cars as quickly as possible and advises all affected customers to visit our authorised service centres to enjoy these benefits.”

The national carmaker added that its production lines were spared from the flooding, but more than 1,000 of its staff had been affected. In response, the company has mobilised Kelab Proton, its in-house social and well-being organisation for all staff, to create care packages and offer clean up assistance to affected employees.


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