Perodua offers assistance to flood-affected customers



Perodua is offering assistance, including towing service rebates, discounts on selected spare parts and free inspections for Perodua vehicles, to all Perodua vehicle owners who were affected by the floods.

As of yesterday, parts of Selangor, Putrajaya, Kuala Lumpur, Melaka, Kelantan, Terengganu and Pahang were affected by floods due to continuous heavy rainfall since Friday. The Selangor Fire and Rescue Department has updated that water levels in the Klang Valley has begun to recede contributed by sunny skies on Monday.

“Our customers are very important to us and this value-added services are provided to help relieve some of the burdens our customers have to deal with during this disaster,” said Perodua, President and CEO, Dato’ Zainal Abidin Ahmad.

“While a few of our service centres are also affected by the floods, our customers are encouraged to refer to any of our service outlets throughout Malaysia for assistance.”

“We are doing our best to resume our operations (at the affected areas) as quick as possible,” he added.

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Regarding the assistance given, Perodua customers can claim towing service up to a maximum of RM100 to the nearest Perodua service outlets. Customers whose vehicles have been damaged by the flood are encouraged to call the toll-free customer care line at 1-800-88-5555 for towing assistance. Do note that terms and conditions apply.

In addition, Perodua is also offering 20% off on selected spare parts to owners whose vehicles are damaged due to floods.

“Our genuine spare parts come with a manufacturer’s warranty and we ask our customers to not use any imitation parts as this may affect the performance of their vehicles,” added Dato’ Zainal.

The parts include all electronics items, engine overhaul gaskets, vehicle seats, door trim and carpet.

Main image credit: Twitter/NST_Online



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