Tan Chong Aftersales Division has recently emerged as the winner of the Global Nissan Aftersales Award 2020.
It’s the 3rd consecutive win for Tan Chong Aftersales Division since 2017 as the best achieving Nissan dealer for aftersales services within the Asia and Pacific region.
The Global Nissan Aftersales Award is one of the most prestigious honours conferred by Nissan Motor Corporation, with the aim to improve aftersales operations and enhance customer service.
The award is granted to the best performing Nissan dealer according to parts and service performance, customer service and satisfaction, and quality of business management.
“We are proud to be recognised as the best amongst Nissan Aftersales dealers from across the region and to win it three times since 2017 is a testament to our focused customer approach, dedication in-service performance and teamwork. We will continue to improve and consistently provide our customers with highest service support to improve customer satisfaction,” said Tan Chong Edaran Aftersales, Head of Aftersales, Michael Yao Tsu-Wei.
Edaran Tan Chong Motor, Sales & Marketing Director, Christopher Tan added, “The award sets a new milestone for the company. The teams, especially aftersales, have consistently challenged and go beyond their best efforts to provide excellent services to our customers. I would like to thank the teams for their continuous support and hard work.