Mercedes-Benz Malaysia (MBM) has announced through a Facebook post that selected Mercedes-Benz service centres nationwide will be reopened during the MCO.
The announcement follows the commencement of the third phase of the Movement Control Order (MCO), where selected industries are allowed to operate, subject to approval from the Ministry of International Trade and Industry (MITI).
The list of 26 Mercedes-Benz service centres allowed to operate – expected to increase over time – includes those operated by Hap Seng Star, Cycle and Carriage, Mofaz, Asbenz, and BR Jaya. The up-to-date list is available on MBM’s website here.
To ensure the safety of its customers and staff, MBM said that extensive measures are in place at these service centres. Walk-in customers will not be allowed during this time to observe social distancing and crowd control rules.
MBM advices to contact your preferred dealership to make an appointment. Alternatively, Mercedes me registered users can also use the online portal to schedule an appointment.
Last week, MBM also announced that all valid warranties expiring between 13 March and 30 June 2020 will be extended by 60 days from the 30th of June. Similarly, all cars with a scheduled service due date falling during the MCO period (13 March to 28 April) will be given a 60-day grace period to carry out their maintenance work.
Mercedes-Benz is the second brand to announce the resumption of operation of their service centres following the third phase of the MCO. Yesterday, UMW Toyota also announced that selected service centres are now being reopened for “emergency and urgent service requirements only”.