The days of long queues and hours waiting at JPJ offices for a simple road tax or driver’s license renewal could soon be over, according to a Facebook post by Transport Minister, Anthony Loke.
In the post, Loke said he had visited the JPJ Negeri Sembilan branch along with JPJ Director-General, Datuk Zailani to observe the situation during operation hours.
Loke pointed out that the JPJ has added new kiosks at branches across the country to ease the process of renewing road tax and driver’s licenses. The kiosks also serve to reduce waiting time and congestion at branches. Operation hours of these kiosks also extend beyond office hours.
The Seremban MP noted that the digitalisation process will not stop with the kiosks as work is underway to offer online services with the JPJ currently working on offering services to renew road tax and driver’s license via a smartphone app.
This follows after a recent announcement by Loke that the JPJ will focus on digitalising its core services along with the introduction of improved road tax stickers.