Back in October 2017, UMW Toyota Motor announced that it would transfer all of its retail operation branches to its dealers. Following that announcement, the company has, as of today, transferred three of its own outlets in the Klang Valley, Sabah, and Sarawak.
In the Klang Valley region, PCM Subang Motor will take over the Subang Jaya branch while new dealers in East Malaysia, Borneo Mobility Sabah and Borneo Mobility Sarawak, will take over the respective outlets in Kota Kinabalu and Kuching.
“It is essential for us to continue achieving high customer satisfaction standards. This allows us to increase intensity on high value-added upstream activities such as product development, marketing and dealer network support, while dealers continue to dedicate themselves towards delivering customers satisfaction,” said UMW Toyota, President, Mr. Ravindran K.
“We are now working ever more closely with our dealers now to realise a shared vision for UMWT which is to deliver the concept of “Best In Town”, meaning more focused on one-to-one customer engagement,” he added.
Following the Sales Tax Exemption announcement, for the latest price list of Toyota vehicles in Malaysia, click here.