Cycle & Carriage Bintang Berhad recently launched the Mercedes-Benz Star Mobile, a first-of-its-kind service in Malaysia to offer hassle-free maintenance services right at the doorstep of their customers.

“The Cycle & Carriage brand is almost 120 years and we have, in the many decades, nurtured a personal relationship with Mercedes-Benz fans and owners. The ownership experience is a journey. And Cycle & Carriage is passionate about making it an exceptional journey for every
Mercedes-Benz fan,” said Cycle & Carriage Bintang, Chief Executive Officer, Wilfrid Foo.

(From left) Cycle & Carriage Bintang Berhad, CEO, Wilfrid Foo; Mercedes-Benz Malaysia, General Manager, Parts Sales & Marketing, Customer Services MBC, Emily Lek; and Cycle & Carriage Bintang Berhad, General Manager, After Sales, Andrew Lim.

Here’s a breakdown of what you need to know!

  • The first service of its kind for Klang Valley customers

Cycle & Carriage is the pilot for the roll-out of the first Mercedes-Benz Star Mobile and its service is currently available to Cycle & Carriage customers in the Klang Valley. In celebration of the launch, Cycle & Carriage is waiving the service fee for the first three months.

  • Never leave the comforts of your home

Armed with a Mercedes-Benz Vito filled with special tools, diagnostic systems and two qualified technicians, services include scheduled maintenance services, off-site repairs, wiper blade replacements, key battery or infrared replacements and battery replacements right at your doorstep.

  • Transparent & Hassle-free 

Customers can schedule an appointment with any Cycle & Carriage dealership within the Klang Valley to experience the full extent of Mercedes-Benz Star Mobile’s services.

To book an appointment, customers can call their respective Cycle & Carriage service centres or directly call The Mercedes-Benz Star Mobile hotline at +603 – 6192 9200.

Customers are assured greater transparency with cost estimates provided ahead of services including itemised costs for required parts and labour costs.

  • Operation hours

The Mercedes-Benz Star Mobile operates daily (except public holidays). Monday to Friday from 8.00am to 8.00pm, and Saturday to Sunday from 8.00am to 1.00pm.

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Pan Eu Jin
Regularly spend countless hours online looking at cars and parts I can't afford to buy. How a car makes you feel behind the wheel should be more important than the brand it represents - unless resale value is your thing.