UMW Toyota对于最近其中一件代理商把国旗反挂事件正式对媒体做出了回应, 以下是回应的完整版本：
UMW Toyota Motor Sdn Bhd (UMWT) today expressed their deep regret for the incident occurring at its Authorised Dealer, whereby Malaysian Flags were hung up-side down.
The company acknowledged that the matter was brought to its attention by concerned Netizens who took to Social Media to duly inform the organisation.
The company also stressed that such matters are treated very seriously and it had no intention to disrespect the country; as it was a genuine and unfortunate mistake. The Dealership has also since taken immediate corrective action by removing the flags and stern action has been taken to ensure such matters do not recur in the future.
“We really appreciate our fellow Malaysians and netizens who spotted this mistake and for notifying us. We have since corrected it and taken measures to ensure that such incidences are not repeated in the future. We deeply regret and apologise for what had happened. As Malaysians we have great respect and love for our country,” said Mr. Ravindran K. President of UMW Toyota Motor.
“我们非常感谢马来西亚同胞和网民发现这个错误并通知我们。此后我们对其进行了纠正，并采取措施确保今后不再发生此类事件。我们对发生的事情深感遗憾和道歉。作为马来西亚人，我们非常尊重和热爱我们的国家，“UMW Toyota汽车总裁Ravindran K表示。