The Road Transport Department (JPJ) announced it will no longer set key performance indicators (KPIs) for the number of summonses issued by its enforcement officers, The Star reports.
According to Director-General Datuk Aedy Fadly Ramli, the department claims it intends to shift its focus toward enhancing compliance and road safety rather than merely pursuing a target for fines issued. This policy change is being framed by officials as a move toward assessing officers based on safety outcomes and preventive actions such as patrols and monitoring.
“Our focus is not on issuing summonses but on ensuring compliance and reducing the risk of road accidents. The enforcement division will review the summons KPI that was previously set,” Datuk Aedy Fadly said during the JPJ monthly gathering on Friday (3 April).
The Minister of Transport, Anthony Loke, dismissed public concerns regarding the department’s objectives. Speaking to Business Today, Loke stated that the KPI for JPJ has always been toward reducing road fatalities rather than hitting summons quotas.
“Our KPI is not to count the number of summons issued, but to bring down the number of fatalities on the highway during the peak festive period,” Loke stated. “The department’s job is not simply to penalise, but to ensure that every traveller reaches their destination safely.”
RELATED: JPJ’s new app lets you bid on seized cars and motorcycles from your phone
While the department may be easing off on its ticketing targets, it is simultaneously ramping up its digital presence to handle the results of its enforcement. JPJ has recently launched JPJvBid, a mobile application designed to manage public auctions of seized and forfeited vehicles. The platform allows users to view vehicle details, check rating reports, and place bids directly from their phones.
Under this new digital system, physical inspections and in-person auction sessions are no longer permitted. Bidders must now rely entirely on digital images and bidding histories hosted within the app. Datuk Aedy Fadly noted that the transition is designed to improve the speed and accountability of the vehicle disposal process.
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