Volvo Car Malaysia has introduced its first dedicated body repair and paint facilities in the country, which are now available at its Glenmarie (Federal Auto Cars) and Ara Damansara (Sime Darby Swedish Auto) dealerships. Known officially as the Volvo Certified Damage Repair Centre (VCDR), the new facilities will offer customers “quick and efficient” body repair and paint services, while adhering to the global Volvo standards.
Malaysia is the second country in the region to introduce VCDR, which integrates the use of sustainable technologies in its repair services, such as a low-pressure ventilation system with automatic controls that reduce carbon dioxide and microscopic particle emissions.
The VCDR machinery also utilises batteries when heating the electric system, which helps reduce energy consumption, while the use of Volatile Organic Compounds (VOC) in paints have also now been replaced with water-based solutions, reducing its employee’s exposure to harzadous chemicals.
With a built-up area of around 11,133 square feet, Volvo Car Malaysia says that each of these VCDR outlets are equipped to handle up to 1,260 vehicle repairs per year.
Volvo Car Malaysia Managing Director, Charles Frump commented, “We want our customers to walk away with a Volvo car in complete peace of mind knowing that we are ready to provide them with Volvo’s international standard of care for their vehicles. By introducing Volvo Certified Damage Repair centres within our dealer network, it enables our customers to enjoy vehicles that provides them a lifelong lifespan.”
Sime Darby Motors Malaysia Retail and Distribution Managing Director, Jeffrey Gan added, “We aim to continue delivering the best quality service and offerings to our customers. This includes ramping up the sustainability of our operations to minimise environmental impact, while maintaining service excellence.
“As such, we are pleased to adopt the VCDR standard for Volvo vehicles at our Sime Darby Motors Centralised Body and Paint facility, in line with our ESR initiatives to lower carbon transition, continuously invest in solutions and inspire meaningful change.”
“In today’s environment, we place as much if not more emphasis on climate sustainability in our business strategies and decisions. We, therefore, wholeheartedly embrace the entire VCDR concept for its environmentally friendly equipment, as well as efficient workflow and processes,” said Federal Auto Holdings Chairman, Wong Fay Lee.