At a time when a mere trip to the work/body shop could expose you the dangers of Covid-19, Mazda has introduced a photo-based accident damage estimation service to allow owners in the UK to receive a repair quote without having to visit a bodyshop.
By accessing the “Accident & Repair” section of their official page, owners can now get a repair estimate by simply uploading photographs of their vehicle’s damage to allow their nearest Mazda Approved Accident Repair centre to asses the severity of the damage and provide a quote for repairs, absolutely free of charge with no obligations attached.
This can easily save one’s time and allows owners to evaluate on whether to repair the damage themselves or to proceed with insurance claims based on the estimates, in order to avoid losing their no-claim bonus.
That being said, based on Mazda’s statement, the cost estimation for repairs should be based on their service centre rates and we all know that any repair work done – whether mechanical or body related – at a service centre is always more expensive than opting for an independent body shop. The effectiveness of this service, as such, can be called into question.
“With the launch of the new Accident Damage Repair Portal we’re able to provide our customers with the relevant knowledge in advance to help make that important decision,” said Mazda Motors UK, Customer Service Director, David Wilson-Green.
“As part of the new highly convenient service, the Mazda Approved Accident Repair centre will also check whether the vehicle has any outstanding safety recalls, and if required, these will be completed at the same time as the repair, ensuring both simplicity and convenience for the customer,” he added.