The Mercedes-Benz Malaysia Dealer of the Year Awards is back for the second year running, with a new category introduced – the Most Improved Dealer – to the six existing awards.
Held at the Renaissance Hotel in Johor Bahru, this year’s Dealer of the Year award went to Hap Seng Star Kota Kinabalu, as they emerged tops among 35 authorised dealers from nine dealer groups. Last year, the title was clinched by Hap Seng Star Balakong.
Looking ahead, we look forward to continue exciting the market by pushing the boundaries in automotive excellence and innovation,” said
Mercedes-Benz Malaysia, President and CEO, Dr. Claus Weidner.
The rest of the winners are as follow:
Dealer of the Year
- Champion – Hap Seng Star Kota Kinabalu
- 2nd Place – Hap Seng Star Bukit Tinggi
- 3rd Place – Hap Seng Star Kinrara
Most Improved
- Champion – NZ Wheels Klang
- 2nd Place – Cycle & Carriage Bintang Cheras
- 3rd Place – NZ Wheels Bangsar
Best Performance in Sales
- Champion – Hap Seng Star Bukit Tinggi
- 2nd Place – Hap Seng Star Jalan Ipoh
- 3rd Place –Hap Seng Star Balakong
Best Performance in Customer Services
- Champion – Hap Seng Star Balakong
- 2nd Place – Hap Seng Star Kinrara
- 3rd Place – Cycle & Carriage Bintang Glenmarie
Best Performance in Financial Services
- Champion – Hap Seng Star Bukit Tinggi
- 2nd Place – Cycle & Carriage Bintang Cheras
- 3rd Place – NZ Wheels Johor Bahru
Best Performance in Business Excellence
- Champion – Hap Seng Star Kota Kinabalu
- 2nd Place – Cycle & Carriage Bintang (North), Juru/Bukit Tengah
- 3rd Place – Cycle & Carriage Bintang Perak
Best Performance in CSI & CLI
- Champion – Hap Seng Star Kota Kinabalu
- 2nd Place – Hap Seng Star Bukit Tinggi
- 3rd Place – Hap Seng Star Kuching
