Mercedes me Store launched in Malaysia – Navigation now requires subscription

Mercedes-Benz Malaysia has announced that the Mercedes me Store is now live for Malaysian customers, offering additional digital products for all its connected vehicles.

Essentially a platform for various subscription packages, the Mercedes me Store allows customers to purchase selected personalisation offerings that includes future digital services and enhancements. Through the store, customers now have full flexibility in choosing run-time options for packages that are compatible with their vehicle.

The personalisation services are as such:

(A) Renewal Package1-year subscription3-year subscription
Remote PackageRM 389RM 914
Navigation PackageRM 608RM 1,438
Excellence Package
(Bundle of Remote & Navigation Package)
RM 869RM 2,049
(B) Service On-Demand
Individualisation Package
(Sound Experience, Mini Games)
RM 400RM 933

Services that only require one-time purchase are:

  • Hard Disc Navigation – RM 3,466
  • AMG Track Pace – RM 1,120

*Product specification may vary depending on technical pre-requisite for vehicle.

Earlier in 2019, when Mercedes-Benz Malaysia first introduced the “Mercedes me Connect” feature, Mercedes me-equipped cars came with a complimentary three-year subscription of Remote and Navigation packages as standard. These complimentary packages will need to be renewed soon by the customers if they wish to continue using them. Essential safety and maintenance services ranging from SOS, Roadside Assistance and Accident Management to retrieval of vehicle data will remain complimentary indefinitely.

Mercedes-Benz Malaysia and SEA II Vice President of Customer Services, Edmin Naidoo said, “Since its local debut in 2019, Mercedes me Connect has been providing convenient digitalised experiences with tailor-made offerings as part of our commitment to further elevate driving experiences and comfort of our customers’ ownership journey.”

“As a global luxury brand, we are constantly looking for new and updated way to enhance our offerings. And with the digitalisation of business and services, it is only natural for us to upgrade our services to offer convenient seamless digital experiences at our customer’s fingertips.”

“Mercedes me connect is a close companion of Mercedes-Benz owners in Malaysia that makes everyday life easier. With close to 100% pairing rate on the Mercedes me Connect, we are confident that existing and future customers will see the value and appreciate the new digital experience.”

The Mercedes me Connect is a way for owners to stay connected with their vehicles where they can retrieve data via the app and make full use of other digital features that range from safety essential services to convenient features such as locking and unlocking of doors and windows, making online service appointments, and customer care support. Owners can also update their personal information such as contact details, email, and password at any time.

The full list of paid subscription is also available with Mercedes-Benz Pre-Owned connected vehicles. For more information on Mercedes me Store, click here.


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