A recall has just been issued by Honda Malaysia concerning an improper hydraulic pressure control software in the CVT gearbox. Only two models are affected with this fault – the City (model 2014) and Jazz (model 2015).
The total number of vehicles affected is 12,329, the bulk of which affects the City (12,232 units). To date, only 97 units of the Jazz were identified with the problem. This ‘product update’, as Honda calls it, will rectify the Powertrain Control Module through a CVT software update containing the solution – a stress reduction software.
Honda Malaysia explained, “Due to the stepping in and releasing of the accelerator pedal at high speed, high hydraulic pressure will cause great stress to be generated to the drive pulley shaft and may cause the shaft to break, thus experiencing a loss of power during driving.” There have been no injuries or crashes related to this issue as of today, and Honda Malaysia regrets the inconvenience caused to its customers.
Customers who are affected with the issue will be contacted via notification letters. Recipients are advised to send their vehicles to the nearest authorised Honda dealer for inspection. If rectification is needed, all cost incurred will be borne by Honda Malaysia. No other models besides the City and Jazz are affected in this campaign.